How To's

These how-to's and step-by-step instructions are provided as reference and tutorials for using many of the information technology services available to the college campus. Procedures like setting up a profile for Outlook, managing your Outlook mailbox, backing up your browser bookmarks or favorites, and managing news and announcements can be found here.

LapTop Reference Sheet

Logon to laptop

The laptop should auto-log you onto the Desktop. 

If it doesn’t, enter:

Usernamewindows

Password: [blank]

Wireless Network Access

Note:  It is against District security policy to plug your personal or campus provided laptop into a physical jack on the campus network.  You may only use the Wireless Network on campus.

To connect to a wireless access point (WAP), make sure that the wireless device is turned on.

(There’s a switch either above the keyboard or on the front side of the laptop). Turning off the Wi-Fi card when not in use, can save a considerable amount of power from the battery.

*Double-click the Wi-Fi icon in the lower right corner to bring up a list of available access points and select the best one with the strongest signal. 

If the WiFi Access Point (WAP) has a padlock next to it in the network list that means it’s secure and you’ll need a password to connect to it. WiFi Access Points listed as "NSCC-AP" or "NSCC-N" belong to North Seatttle College.

To access the Internet, you will need to logon using your NetID.

If you have problems logging in, please contact the Call Center at 206-934-3630 or submit a help request.

File Transfers from campus I:\ drive to laptop

At home or on the road, you can connect to your I:\ and M:\ drive folders using an application called Filezilla located under

Start – Programs – Internet Applications - Filezilla

Instructions are here:

https://itservices.northseattle.edu/content/remote-access

You can also use SonicWall VPN software.  There’s an icon on your desktop called ‘Connection to NSC VPN’ Double-click icon, click Enable, and you should be challenged to enter your NetID username and password.  Wait patiently for it to connect.  You should see a pop-up window on the lower right of the screen that shows you’re connected.

Connecting to your I:\ and M:\ drive on campus wireless

You can connect to your I:\ and M:\ drive by clicking on the desktop shortcut called “Map I and M Drive” or on the search bar type: mapdrive.  Type your NetID username and password at the prompts.

Save your Battery

Remember to shut down the computer if you are not going to use it for several hours.  If you just put the computer to ‘sleep’, the battery will die within a day or so.  Once, the battery has been completely discharged, it will no longer charge to 100% capacity and will get much worse if discharged completely again.  Always keep the battery charged.  If storing the laptop, make sure to charge the battery once every-other month, so that the battery does not completely drain.

Remote Access - Office 365

With an EAD Account you can access the files stored in your account remotely.  Remote access allows you to download or upload the files in your EAD Account storage space from your home computer or while using a laptop with the wireless access on campus.  Remote access to your Account is available by using a web browser logged into http://office365.seattlecolleges.edu .  

        

FileZilla for Remote Access | Students

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Start

These instructions were created on a Windows XP machine. Follow the steps for installing and using the latest version of FileZilla on a Windows (XP, Vista, 7) Operating system.

PLEASE NOTE:   After the download and installation you will need this Logon Information to connect to your I: drive with the FileZilla Program - write this down as follows:

Host: netidhome.northseattle.edu

Username: YourNetID (Yourusername)

Password: YourNetID (password)

Port: 22

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1

Download the latest version from: http://filezilla-project.org/download.php?type=client to your Desktop or another location that is easy to find. 

2
Read License and Click I Agree

Double-click on your downloaded file to begin the installation. Read the license terms and then click I Agree to continue.

3
Choose Installation Options

Choose Installation Options decide whether you want to make the program available for all users or only for yourself and then click Next >. Please note: If you have Windows 7 on your machine, you would need Administrator Priviledges.

4
Choose Components

In the Choose Components screen, you may want to put a checkmark where it says Desktop Icon and click Next >.

5
Accept Default for Install Location

For the Choose Install Location screen, accept the default and click Next >.

6
Click Install

For the Choose Start Menu Folder screen, if you do not want shortcuts created put a checkmark in the appropriate box and then click Install.

7
Click Finish

In the next screen, Completing the FileZilla Client 3.5.3 Setup, if you want FileZilla to start the program, accept the default and click Finish.

8
Click OK to Welcome Screen and Enter Login Information

When FileZilla opens you will see a Welcome Screen that shows you what version you are running with links available for documentation and help. Click OK to make the window go away and know that you can access anytime from the Help menu.

Host: netidhome.northseattle.edu

Username: NetID username    |    Password: NetID password     |     Port: 22

Click on Quickconnect to connect as shown below.

9
Verify Host Key Before Clicking Quickconnect

Once you click Quickconnect you will get an Unknown host key where you will need to click OK to connect.Verify that you have the correct fingerprint as shown below.


If the Fingerprint does not match, do not connect.

After verifying, you can put a checkmark where it says Always trust this host, add this key to the cache.

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Left Side is Local and Right Side is Remote

Now you are Connected.  On the left hand side is your Local Machine - on the right side is the Remote Machine (I:drive at NSCC).  Go to this Tutorial Link from FileZilla for more Info on using the SFTP FileZilla interface. 

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Web Presence

Here are some tutorials on our web presence at NSCC.

Create Your People Page Profile

A People Page profile at http://people.northseattle.edu is your extended directory entry for our community.

People Pages help students, faculty, staff, leadership and the public find college information about instructors, staff, division affiliations, and program service providers on our campus.  

Personalize and add as much or as little information as you like, including: your picture, degrees, CV or resume, as well as general contact, office location and times, and even Blog.

Faculty teaching engagements each quarter show up on your People Page with a convenient direct link to real-time college Classes information.  Instructor links on the Classes Schedule also connect directly to an Instructor's People Page.

Step-by-step, this tutorial will guide you  in the creation of your North Seattle College Profile Page.  Follow the easy steps to create your profile.  As always help is available through the TLC Teaching Learning Center to create a People Page Profile (206) 934-3776, or IT Services Call Center (206) 934-3630.

Login
Login to People Pages

Go to http://people.northseattle.edu and LOGIN in the upper right hand corner.

 

Edit
Edit your People Page

Once you have logged in, click on the Me link and look for an orange EDIT  button on the top right of the body section of the page.

 

Add Info
Add your profile information

Note the Tabs across the top of the page once you are in EDIT mode:

 

ME Tab
The Me Tab

Under the ME Tab, you'll be asked to enter information like your email address, campus address, phone number, degrees, office hours, etc. 

The only fields that are required and cannot be blank are Last Name and First Name, which are already filled in; and Office Hours, which default to "By Appoinment" but can be updated.

So you may enter as much or as little information as you like in the other fields.

REMEMBER TO SAVE!  The SAVE button is at the bottom of the screen.

 

Picture
Add an OPTIONAL Picture

Pictures are not required.

Pictures should be sized at 200 x 200 Pixels.  Maximum file size is 60Kb.

To add a picture, click on the Picture Tab.

Use the Browse button to find the picture on your computer.  Select the picture you want to include and then SAVE at the bottom of the page.

 

Bio
Enter your Biographical Information

As with all other sections of your Profile, you can enter as much or as little information about yourself as you wish in the BIO tab.

Under the BIO tab, the form asks for your Departmental Affiliation, which is important to have your directory listing appear in a search of your department.  It also asks for your Job Title.  These appear at the top of the Profile Page.

On this page, you can also add links of interest - URL's of other sites, like faculty pages.  Although you can put course URL's here, this is NOT the ideal place to do so.  Course URL's will be affiliated with your classes later. 

Other items on this form are Personal Statement, CV information, and Academic honors.  These will appear in the body of your Profile Page.  You do not have to enter anything and, if you leave one of the fields blank, the information in subsequent fields will move up to fill the space.

Formatting in these fields is limited to the buttons on the toolbar above the entry space.  If you cut and paste from another document, some of your formatting may be lost.

Cut and Paste - if you are cutting and pasting content from a Word Document, be sure to use the button on the toolbar.  If you need assistance with Formatting, the Call Center can help 206-527-3630.

Don't Forget To SAVE.  Scroll down to the very bottom of the screen to find the SAVE button.

Signature
Enter your Signature

Your Signature is free-form text that will appear whenever you comment on the NSC site.  There will be blogs, news articles, and other items that will solicit comments.

Simply fill in your selected Signature Text and Don't Forget to SAVE at the bottom of the page.

 

Emergency
Add your Emergency Contacts

Emergency Contacts will NOT appear in your public profile.

Access to Emergency Contact information is limited to The President's Office and your Division staff to use ONLY in the event of emergency.

Click on the Emergency Contacts tab and complete the form.  Don't forget to Save.

Faculty
For Faculty Only! Course Schedule Info

If you are not teaching faculty, you have completed your Profile and can return to edit any time by logging in and clicking on the ME button next to the LOGIN button in the upper right hand corner of the page.

If you are teaching faculty, your courses for the current quarter will appear on your Profile Page directly under your photo.  You can view previous and future quarters as well.

Note the EDIT buttons next to each class.

When you click edit on a specific course, you will see a field to enter a course URL and another to enter an instructor's statement about the course.

These are then attached to the course in the schedule, so students can find your course information directly from the schedule.

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Browser Tricks and Tips

Internet Explorer

Here you will find various tips and tricks for Internet Explorer (version 8) such as, back up your favorites, take your favorites to another computer, and clear your cache.

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Clear your Cache

Every time you access a file or website via your web browser; the browser caches (i.e., stores) it. Thus, the browser doesn't have to freshly retrieve files (including any images on the page) from the remote web site each time you click Back or Forward. While caching makes your web browsing much faster; you should periodically clear the cache to allow your browser to function more efficiently. 

You may find that you want to clear the cache manually for privacy reasons.

1
Tools >> Delete Browsing History...

With Internet Explorer open, on the left hand side of the screen, go to the Tools menu and select Delete Browsing History... from the menu or use the keyboard shortcut [Ctrl+Shift+Del].

2
Select data to delete

Browsing history is divided into categories. Each bolded category has a short description under it, as well as a box in front that category; which you can check or uncheck, as shown below. For security reasons, you should at least clear the Passwords category.

To find out more information, click on the link: "About deleting browsing history" at the bottom of the Delete Browsing History dialog box.

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Internet Explorer | Export your Favorites

When you add Favorites to the browser, it is a good idea to back them up, or you may want to take your Favorites with you to have available on another computer. Also, if an IT Technician needs to re-image your computer, it is a good idea to backup your Favorites before the re-image begins.

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File >> Import and Export...

With the Internet Explorer browser open, from the File menu choose Import and Export...

2
Import/Export Settings

Next, you will be asked: How do you want to import or export your browser settings? Your choices are:

  1. Import from another browser
  2. Import from a file
  3. Export to a file

Choose the third option, Export to a file and click Next >. With this process, we are creating a .htm file that will contain your clickable links (favorites) if you were to just open the file itself.

3
Favorites, Feeds, or Cookies

Next, you will be asked: What would you like to export? Here, your choices are:

  1. Favorites
  2. Feeds
  3. Cookies

Choose the first option, Favorites and click Next >.

4
Select Favorites Folder

Next, you will be asked to: Select the folder that you want to export your favorites from. If you want to get all your favorites, select your Favorites folder and click Next >.

5
Where do you want to export your favorites?

Next, you will be asked: Where do you want to export your favorites? Where it says Type or browse to a file:  the path should default to I:\\Bookmark.htm if you would like to export to a different location, use the Browse... button. You have now updated your favorites to a file.

Internet Explorer | Import your Favorites

In order to Import your Favorites, you would have needed to Export your Favorites first. So, if you haven't done that yet, see Export your Favorites and then come back to this page in order to Import them.

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File > Import and Export...

With Internet Explorer open, from the File menu select Import and Export...
Note:
If you do not see the File menu, right-click an empty area of the top of the window near the Address Bar and click Menu Bar as shown below.


2
Import from a file > Next

In the Import/Export Settings window, click to select Import from a file and then click Next > as shown below.

3
Click to check Favorites > Next

In the Import/Export Settings window where it asks What would you like to import? Make sure that you click to check at least Favorites depending on your previous settings, and then click Next >.

4
Import from I:\bookmark.htm > Next

In the Import/Export Settings window where it asks Where do you want to import your favorites from?, it should default to I:\bookmark.htm. If you exported the file to a different location, you will need to Browse... to that location and then click Next >.

5
Favorites > Import

In the Import/Export Settings window, click to select Favorites and then click Import.

6
Finish

Your next window should notify you that "You have successfully imported these settings", click Finish. You have now imported your Favorites into Internet Explorer.

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Mozilla Firefox

Here you will find ways to import and export your bookmarks to back them up or take them to another computer, as well as other browser tips like clearing your cache. For the following How-To's the version of Firefox being used is 7.0.1; which is the current version as of October, 2011.

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Mozilla Firefox | Import Bookmarks

In order to Import your bookmarks, you would have needed to Export your bookmarks first. So, if you haven't done that yet, see Export your Bookmarks and then come back to this page in order to Import them.

1
Bookmarks > Organize Bookmarks >> Show all Bookmarks

With the Mozilla Firefox browser open, from the Bookmarks menu click on Show all Bookmarks.

2
Library >> Import and Backup >>

This action opens up the Firefox Library, from the Import and Backup menu choose Import Bookmarks from HTML... as shown below.

 

3
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Mozilla Firefox | Export Bookmarks

When you add Bookmarks to the browser, it is a good idea to back them up, or you may want to take them with you to have available on another computer. Also, if an IT Technician needs to re-image your computer, it is a good idea to backup your Bookmarks before the re-image begins.

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Bookmarks > Show All Bookmarks

From the Bookmarks menu click Show All Bookmarks (Ctrl + Shift + B).

NOTE: If you don’t see a File menu, right click in an empty space near the address bar and make sure that there is a check mark in front of Menu Bar, as seen in the screen capture below.

2
Import & Backup > Export Bookmarks to HTML

From the Library window, use the small drop-down arrow to the right of Import and Backup, and then click Export Bookmarks to HTML.

3
Browse and Save to I:\

In the Export Bookmarks File window, make sure that you are saving the file to your I:\ drive. You can also make a folder for your bookmarks if you think it would help you find them more easily.

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Outlook

Outlook is our internal email client. While most staff and faculty have Outlook accounts, students do not. Outlook can exchange email with outsiders, but calendar collaboration is focused on internal users only. See E-mail Changes for any questions you might have about the new email addresses.

Outlook 2013 Setup

Select this link to Setup your Office 2013 Outlook Desktop Application.

Change Your Outlook Password

The best way to change your Outlook password (providing you know your current password) is through webmail: https://mail.seattlecolleges.edu/. When logging into the Outlook WebApp, you do not need to use the sccd\ with your username; simply enter your username and password.

Please note: If you are logged in to the Outlook Desktop Client when changing your password, you should restart Outlook as things might not work properly once the password is different.

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Don't Know Your Current Password? Call 527-3630!

If you do not know your current password, you can get your password changed over the phone. Give the Call Center a jingle at 934-3630 to get your password reset. Just remember that you will need to keep that cryptic password for 24 hours (this has recently been changed from the previous 72 hour wait) before you can change it to something more easily remembered.

2
Click on Options

Once logged in, look on the top right-hand side, near the Address Book where it says Find Someone, click on Options and then click Change Your Password...
Also, make note of where the sign out link is to log yourself off.

3
Change Password > Save

In Options,  enter your Current password, New password, Confirm new password, and then click on Save.

4
Password Problems...

If you encounter password problems, following are some things to consider:

  1. Must be a minimum of 8 alphanumeric and/or special characters.
  2. Cannot match any of your 4 previous passwords.
  3. Passwords are valid for 180 days.
  4. For additional security, you are encouraged to use a passphrase. Some examples include: Get milk @store, Go c my doctor, I shop @market1.

 

     

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    Change Outlook Password

    Avoid Getting Tricked by a Phishing Scam

    "During our routine verification of accounts, we couldn't verify your information. Please click here to update and verify your account information and avoid losing access."
    Have you received email with a similar message?  

    "Phishing" is a scam where phishers send spam or pop-up messages to lure personal and financial information from unsuspecting victims. Phishing hackers use this technique to obtain all kinds of personal information. Like traditional fishing, it relies on the recipient taking the bait and clicking on the link. Following are some suggestions to avoid taking the bait.

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    Do Not Reply or Click on Links

    Legitimate companies or institutions will not ask for this information in an email. If you are concerned about your account, contact the organization mentioned in the email using a phone number you know to be authentic (look at an old bill if you have one) or open a Internet browser (Internet Explorer, Firefox, or Safari) and manually type in the correct Web address yourself.

    2
    Area Codes Can Be Misleading

    You might get an email that appears to be legitimate where they are asking you to call a phone number to update your account information or to access a refund. With VOIP (Voice Over Internet Protocol) technology, the area code you call does not reflect where the scammers really are. If you need to reach an organization, use the number on your statements or on the back of your credit card. Delete random emails that ask you to confirm or divulge any financial information.

    3
    Keep Anti-virus and Anti-spyware software Updated

    You get automatic updates here on campus, but on personal computers and laptops it is important to have anti-virus and anti-spyware software, as well as a firewall, and update them all on a regular basis. Some phishing emails may contain harmful software that can track your activities on the Internet without your knowledge.

    It is also important to update your Operating System and Internet browsers to close holes in your system that could be exploited.

    4
    Don't Email Personal or Financial Information

    Email, by definition, is public.
    Email is not a secure method of transmitting personal or financial information. If you do your banking or shopping online, look for indicators that the site is secure. For instance, check the web address in the address bar of your browser, it should begin with "https://" (the "s" stands for secure) or look for the lock icon in your browser's status bar.

    Unfortunately, no indicator is foolproof; some phishers have forged security icons!


    5
    Review Your Statements

    Be proactive and review your credit card and bank statements as soon as you get them for unauthorized charges. If your statement is late by more than a couple of days, call your bank or credit card company to confirm your billing address and account balances.

    6
    Be Cautious with Attachments and Downloads

    Be very careful about opening attachments or downloading files from emails that you receive, regardless of who sent them. One of the most common means by which computer viruses and worms spread is through email attachments. When opened, these attachments can give hackers complete control of your machine, or intiate an attack on another machine, or start sending out copies of itself to email addresses it finds on your hard drive - or all of the above.

    7
    Forward Suspicious Emails...

    If you feel that you have a suspicious email, forward it to spam@uce.gov. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email.  For more information visit: Federal Trade Commission's SPAM page

    If you feel that you have been scammed, you can file your complaint at ftc.gov, and then visit FTC's Identity Theft website. Victims of phishing can also become victims of identity theft. You might be able to catch suspicious activity early if you order a free copy of your credit report periodically from any of the three major credit bureaus. For details on ordering a free annual credit report, see annualcreditreport.com.

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    Email Etiquette | Best Practices

    The ease of e-mail makes it easy to forget that we share this resource, which does have limitations. The Exchange server has a defined amount of space and can only keep track of so many mailbox items. Too many items will slow down your response times with the server and everyone else connected to the server as well. Be mindful of your own account and be a good e-mail neighbor!

    Following are some useful tips to keep in mind regarding professional e-mail conduct:

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    Who Should Receive your Message?

    Decide who should receive your message. Before adding any names to the “To…” or "Cc…" field, ask yourself the following:

    1. Will adding someone to your “send” list raise any flags?

    2. Are you sending the message only to those who need to read it?

    3.  What is your purpose, and could it be better achieved in person, or on the phone?

    2
    Consider Your Tone

    As a general rule, avoid sending messages to a long list of recipients.


    While you type your message, consider your frame of mind. Are you full of yourself, irritated, argumentative, or inappropriate in any way? Someone reading your message might not "hear"  the tonal subtleties; it is best to avoid sarcasm, irony, and satire in workplace e-mail. Similarly, using all uppercase font can come across as yelling. Wordy, rambling messages may sound contrary or whiny, while brief ones may seem cold and aloof. It's best to avoid either extreme.

    3
    Save your E-mail to Drafts and Re-read Before Sending.

    Resist the urge to fight fire with fire.

     Try to take some time to cool off and reflect. Compose your reply and save it to Drafts so you can reread it before sending; then see if you feel the same way. Avoid being drawn into a lengthy back-and-forth exchange that may only serve to escalate the conflict. Attempt to resolve the difficulty in person: "It appears that we are communicating at cross-purposes; let's make arrangements to meet and work this out." Don't send messages when you are angry, weary, or upset.

    4
    E-mail, by definition, is Public NOT Private!

    Compose all e-mail messages as if the entire world will read it.
    While you may well be engaging in a private exchange with a colleague or supervisor - e-mail, by definition, is public. Be cautious and thoughtful about how you construct your messages. If an issue is especially delicate or contentious, call or communicate your message in person.

    5
    Avoid regret by remembering a simple truth: E-mails are Forever.

    Remember to be and act professional. Developing a professional philosophy demands constant self-scrutiny. Strive for a tone that is businesslike but warm, concise, and respectful.

    Occasionally, you might see that a particular message has been recalled – remember that you can never retrieve a message. This is why observing e-mail etiquette is so important.

    You can avoid regret by remembering a simple truth: E-mails are forever.

    Office 2013 - Short Cuts

    After the initial upgrade of your Office 2010 to Office 2013, you can replace your shortcuts on your Taskbar, and Start Menu very simply by following these simple steps.

    SELECT Start Menu (Left Click Once)

    TYPE in the box that appears "Shortcuts"

    Press ENTER and this actions is complete

    * Your Office 2013 shortcut Icons will

    then appear in the Taskbar & Start Menu

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    Call the NSCC Help Desk Call Center at (206) 934-3630 anytime.

    Please Note:  We are unable to provide help or support for personally owned equipment.

    Outlook Web App

    Managing Messages

    Managing Messages

    In addition to reading and sending e-mail messages, you can customize your messages by adding attachments, requesting receipts when a message is read or delivered, and adding a category to a message.

    You can use folders to organize your messages just as you'd use a file system to organize papers. You can manage the messages you receive by using rules to sort them into different folders.

    TIP: Click on the Quota tab to determine your Mailbox size.

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    Junk?
    Unread messages | Junk E-mail

    The number of unread e-mail messages in your Inbox appears in parentheses next to your Inbox. The Inbox displays unread messages in bold type. After an e-mail message is opened or marked as Read, the message reverts to normal type.

      • To mark a message you've already opened as Unread, right-click the message, and then from the menu click Mark as Unread.
      • To add the sender of a message to your Safe Senders List, right-click the message, point to Junk E-Mail, and then click Add Sender to Safe Senders List.
      • To add a sender as junk e-mail, right-click the message, point to Junk E-Mail, and then click Add Sender to Blocked Senders List.
      Flags
      Flags & Reminders

      To flag a message you need to select it first, and then to the far right you will see two small icons that represent a flag or category.

      • Right-click Flag, to select one of five preconfigured reminder flags.
      • The preconfigured flags include the following:
        Today | Tomorrow | This Week | Next Week | No Date
        • Right-clicking a Flag also lets you change or remove a flag and set a date reminder for the flag.
        • To add a flag to an open item, click Flag in the toolbar, and then select the desired flag from the menu.
        • In addition to the flag, you can add a reminder by selecting Set Date and Reminder from the menu. You can also click Mark Complete, Clear Flag, and Set Default Flag.

        Quota
        Find your mailbox quota size and limits
        1. In the Navigation Pane, click Mail.
        2. With your mouse, point to hover over your name on the left at the top of the folder list.

        A window appears that shows the current size of your mailbox and, if your Exchange account has set limits, you will also be able to see at what usage point your mailbox will no longer function properly.

        Categories
        Categories help you organize

        Categories can help you organize items in your mailbox. Each category is assigned a color and a name. You can apply a category to anything in your mailbox: a message, a calendar item, a contact, or a task.

        • You can apply a category to an item that's selected in list view or when the item is open.
        • To add a category to a message or task, click the category bar in the message or task list. Select the check box next to each category you want to apply to the message or task, and then click away from the category list to save your changes.
        • To add a category to any message, calendar item, contact, or task in your mailbox, open the item, and then click Categories
        • You can remove categories individually by opening the item you want to remove a category from, clicking Categories, and clearing the check boxes next to the categories you want to remove. You can also select Clear Categories to remove all categories from an item.
        • You can create new categories and delete unwanted categories by opening the categories menu (right-click the category bar in the list view, or click the category icon on an open item) and selecting Manage Categories.

        Further Information

        • If an item is part of a series, for example, a recurring task or meeting, categories can be applied only to the series, not to individual occurrences.
        • The default categories are named by their colors: Blue, Green, Orange, Purple, Red, and Yellow
          • You can't modify the names of categories; although if you have modified categories through the Desktop Client, then those should be available to you in the Outlook Web App. You can change the color of any category and add or delete categories by opening any item, clicking Categories, and selecting Manage Categories on the Categories menu.

          If you find that you are getting a lot of spam, you can manage that problem more efficiently by using Tumbleweed mailgate

          • Use your Outlook username and password to log in. Tumbleweed Mailgate.
          • Once logged in, you will be looking at the Reporting page, as shown below.

          If you see an email address that was labeled 'junk' or 'bulk' and you want that email, just click on the link send to me. You can also use the links under Feedback to 'submit this email to Tumbleweed as JUNK, BULK, or LEGIT.

          Note: you can change the dates for your report by clicking on the little calendar icons to the right of Show Report.

          image

          You can also click on Sender Management to add new email addresses that you consider to be spam, as shown below.

          Tumbleweed Mailgate > Sender Management

          Screenshots

          Screenshots

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          Navigation Pane

          The Navigation Pane, located to the left of the main window, gives you one-click access to all the folders in your mailbox. Use the Favorites folder at the top of the Navigation Pane to store shortcuts to the folders you use the most. Mail gives you access to all the folders in your mailbox. Your Calendar lets you create and track appointments and meetings. The Contacts folder is your personal e-mail address book and the place to store information about the people and businesses you regularly communicate with. Tasks let you track anything that you choose.

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          Image Layout: 
          Behind Title
          Favorites
          Favorites from the Navigation Pane

          Adding a Folder to Favorites

          There are two ways you can add a folder to your Favorites:

          • Click the folder you want to add to your Favorites, and then drag it to Favorites.
          • Right-click the folder you want to add to your Favorites, and then select Add to Favorites. Note: you may need to press the ESC key to show the underlying menu.

          Removing a Folder from Favorites

          • Right-click the folder you want to remove from your Favorites, and then click Remove from Favorites. If you click Delete, you'll be asked if you want to delete the folder or remove it from Favorites. Make your selection, and then click OK, or click Cancel to exit without removing or deleting the folder from Favorites.

          • Please note, if you choose Delete, the folder will be deleted from your mailbox.

          Arranging Folders in Favorites

          • When you drag a folder into your Favorites, you'll see a line that shows you where the folder will be dropped. After a folder is added to your Favorites, you can move it up or down in the list of Favorites by right-clicking it and clicking Move Up in List or Move Down in List.
        • You can't nest folders in Favorites. If you create a shortcut in Favorites for a folder that has subfolders, you won't see the subfolders in Favorites.
        • Mail
          Mail from the Navigation Pane

          Mail includes Deleted Items, Calendar, Contacts, Drafts, Inbox, Junk E-Mail, Notes, Outbox, Sent Items, and Tasks. By default, Outlook Web App uses Conversation view in all e-mail folders whenever the Reading Pane is turned on. Conversation view displays every message in a conversation in a single view. More information on Converstations.

          Calendar
          Calendar from the Navigation Pane

          To open your calendar in Outlook Web App, click Calendar in the Navigation Pane. While  viewing your calendar, you can double-click a meeting or appointment to open it. After you open an item, you can view details or make changes. If you double-click a repeating item, for example, a weekly meeting, you can choose to open the occurrence (the meeting only on the day you selected) or the whole series (every meeting).

          Contacts
          Contacts from the Navigation Pane

          Use Contacts to store the e-mail address, street address, telephone numbers, and other information about a contact. This can include Web pages, fax numbers, or mobile phone numbers.

          You can sort or group contacts by any part of their name or by other contact information. You can also move or copy a contact to a different folder, or attach a file, for example, a Word document, to a contact to keep related information together.

          To open your contacts, click Contacts in the Navigation Pane.

          Tasks
          Tasks from the Navigation Pane

          You can create a task to write a report, and then add a reminder, start date, due date, and notes to the task. If you need to do the same task more than once, you can make it a repeating task.

          To open your tasks, click Tasks in the Navigation Pane.

          Screenshots

          Screenshots

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          Outlook Web App Login

          When you get to the login page for the Outlook Web App you have a couple of security choices in the way you login.

          • The default assumes that "This is a public or shared computer"
            Be sure to sign out when you are finished and close all windows to end your session.
          • If you choose the other option: "This is a private computer" be aware that the server will allow a longer period of inactivity before signing you out.

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          Browsers
          Supported Browsers

          Outlook Web App Supported Browsers

          You can use Outlook Web App and the Web management interface with several Web browsers. This includes Internet Explorer, Mozilla Firefox, Apple Safari, and most other Web browsers on computers running UNIX, Apple Macintosh, or Windows.

          Outlook Web App and the Web management interface

          To be able to use the complete set of features available in Outlook Web App and the Web management interface, you can use the following browsers on a computer running Windows XP, Windows 2003, Windows Vista, or Windows 7:

          • Internet Explorer 7 and later versions.
          • Firefox 3.0.1 and later versions.
          • Chrome 3.0.195.27 and later versions.

          On a computer running Max OS X, you can use:

          • Safari 3.1 and later versions.
          • Firefox 3.0.1 and later versions.

          On a computer running Linux, you can use:

          • Firefox 3.0.1 and later versions.

          If you use a Web browser that doesn't support the full feature set, Outlook Web App will open in the light version.

          Pop-Ups
          Pop-Up Blockers

          Pop-up windows are additional browser windows that open automatically when you click a link or go to a Web page. Frequently, these pop-up windows are ads and this has led to the implementation of pop-up blockers that prevent these additional windows from opening.

          Some Web applications, including the Outlook Web App, use pop-up windows to provide information or functionality. Pop-up blockers prevent the full use of features such as the Find Someone feature on the toolbar and interfere with editing a response to a meeting request.

          If a pop-up blocker affects your ability to fully use Outlook Web App, you have two options:

          • Add the Outlook Web App address to the pop-up blocker's safe list.
          • Use the light version of Outlook Web App which doesn't rely on pop-up windows.

          How do I switch to the light version of Outlook Web App?

          1. Click Options > Settings > General.
          2. On the General tab, under Accessibility, select Use the blind and low vision experience.
          3. Click Save or press CTRL+S to save your changes.
          4. Sign out and sign in again to complete the switch to the light version.
          Light
          Use the light version of Outlook Web App

          When you login, if you put a check mark where it says Use the light version of Outook Web App, you will not have the same functionality. The light version has fewer features but works well if you have a slow connection or if your browser has strict security settings.

          Undo...
          Don't like the light version? Log out, uncheck, and log back in...

          Don't worry if you put a check mark to use the light version and find out that you don't like it; simply Log out from the upper right-hand corner. Then log back in without putting a check mark next to Use the light version...

          More...
          More info on light version

          Light Version

          The light version of Outlook Web App is optimized for accessibility, such as for users who are blind or have low vision. The light version provides fewer features and is faster for some operations. You may want to use the light version if you're on a slow connection or using a computer with unusually strict browser security settings. The light version can be used with almost any browser and has the same features across all browsers.

          For information about how to use the light version, see Accessibility for Blind and Low Vision Users.

          What else do I need to know?

          • If you need to use S/MIME for digital signatures or message encryption, you must use Internet Explorer on a computer running a 32-bit operating system.
          • Check your Web browser's options to verify the following settings to have the best experience using Outlook Web App:
            • Enable session cookies. Session cookies are deleted at the end of the browser session.
            • Enable JavaScript.
            • Check pop-up blocker settings. Pop-up blocker settings in your Web browser or in an add-on pop-up blocker may prevent Outlook Web App from working as expected.
          Screenshots

          Screenshots

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          Search

          The Outlook Web App lets you search for any item in your mailbox or address lists. Calendar doesn't have a search window, although meeting requests and responses are included in the results of searches of the mail folders they're stored in.

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          Image Layout: 
          Behind Title
          Items
          Search for an item...

          You will find a search window at the top of the list of items in any mail, tasks, or contacts folder. Click the drop-down arrow in the Search window to specify where the search should occur:

          • This Folder
          • This Folder and Subfolders
          • All Folders and Items (Mail)
          • Search All Contact Items (Contacts)
          • Search All Task Items (Tasks)

          Make note of the screen capture below where you can also Set Default Location.

          Options...
          Additional options

          You also have the ability to set the default location for searches to any of these specific locations.

          • Click the chevrons to the right side of the search window to select additional options to narrow the range of your search. In Mail, you can narrow your search to the following:
            • Results in the subject and message body, message body only, or subject only.
            • Items from or sent to a specific person or group.
            • Items in a specific category (when searching in Contacts or Tasks only this option is available).
          • After you configure your search, click Enter or Search to start your search. To cancel or clear your search, click the red "x".

          After expanding the chevron, you will find that you have more options, as shown below. If you use Categories you will also have that option in your search.

          Find
          Search for an address

          Look for Find Someone at the top right hand side of the Outlook Web App window, you will see a box where you can type. Enter all or part of the name of the person you want to find, and then press ENTER to see a list of possible matches. Click the name of the person to see their contact information. In the screen shot below, if you click Remove at the bottom of the list, it will clear the Find Someone box to enter new information.

          Screenshots

          Screenshots

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          EAD - References

          https://erc.northseattle.edu/your-faculty-and-staff-netid

          https://northseattle.edu/online-services/netid